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Evidence Guide: UEECS0032 - Support computer hardware and software for engineering applications

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

UEECS0032 - Support computer hardware and software for engineering applications

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to upgrade and maintain computer hardware and software

  1. Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied
Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Scope of computer and/or peripheral hardware/software upgrade or maintenance is determined in consultation with relevant person/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant person/s is consulted to ensure work is coordinated effectively with others in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hardware sub-systems required to upgrade and/or maintain computers and peripherals are obtained in accordance with workplace procedures and job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Software versions are installed in accordance with workplace procedures and job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Upgrade computer hardware and software

  1. Computers are checked and isolated in accordance with WHS/OHS and workplace procedures
Computers are checked and isolated in accordance with WHS/OHS and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computers and/or peripherals are dismantled, as required, for upgrading and parts stored to prevent loss or damage in accordance with manufacturer instructions and/or relevant industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Upgrading components are fitted and computer/peripheral apparatus is reassembled in accordance with manufacturer instructions and/or relevant industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Upgrading software components are installed in accordance with manufacturer instructions and/or relevant industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operating system, device drivers and application software are tested for return to service/customer in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computer/peripheral apparatus is tested and prepared for return to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain operation of computer hardware and software

  1. Need to test and measure live work is determined in accordance with WHS/OHS and workplace procedures
Need to test and measure live work is determined in accordance with WHS/OHS and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computers are checked and isolated in accordance with WHS/OHS and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computers and/or peripherals are dismantled, as required, to find and rectify faults and parts stored to prevent loss or damage in accordance with manufacturer instructions and relevant industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Faults are identified using tests and measured values of operating parameters of computer/peripheral hardware components in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Faulty components are re-checked and fault status confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operating system malfunctions are identified using tests of operating system configuration requirements in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Device driver malfunctions are identified using test of device driver software configuration requirements in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Application software malfunctions are identified and tests of software configuration requirements conducted in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Malfunctions are rectified using latest software versions, incremental updates and bug and security patches in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computer hardware/peripheral device, operating system device drivers and application software are tested for return to service/customer in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Redundant files are removed and disposed or archived in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Methods for dealing with unplanned situations are selected in accordance with WHS/OHS and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintenance is carried out efficiently without waste of materials and energy or damage to apparatus, the surrounding environment or relevant services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and report upgrade and maintenance activities

  1. Work area is cleaned and made safe in accordance with workplace procedures
Work area is cleaned and made safe in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written justification is produced for hardware software upgrade and maintenance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Upgrade and maintenance are documented and relevant person/s notified in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (WHS/OHS) requirements

completing and reporting upgrading and maintenance activities

configuring authorisation and authentication

configuring backup and recovery options

configuring data access and usage

configuring networking

dealing with redundant files

dealing with unplanned events

dismantling, fitting upgrading sub-systems and reassembling correctly

documenting maintenance activities

documenting upgrading activities

identifying application malfunctions

identifying deployment or upgrade needs

identifying device driver malfunctions

identifying operating system malfunctions

installing and configuring operating systems and applications software

maintaining operation of computer hardware and software

monitoring and maintaining an operating system using system tools

obtaining appropriate upgrading sub-systems

preparing to upgrade and maintain computer hardware and software

rectifying software malfunctions

testing and identifying faulty components

testing maintenance repair

testing upgraded software.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

authentication and authorisation

configuring file and folder access

configuring hardware, device drivers and applications

configuring network connectivity

file structure and management

management of peripheral devices

operating principles of computer peripheral hardware

operating system components and structure

operating system imaging and deployment

operating system installation, upgrades and migration

operating system malfunctions and solutions

relevant manufacturer specifications and operating instructions

relevant job safety assessments or risk mitigation processes

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

remote access

troubleshooting techniques

types and applications of computer peripherals

WHS/OHS requirements

computing device assembly/disassembly and computer operating systems.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Maintaining and upgrading the operating system and device drivers must include at least the following:

two engineering application software types for a client device (e.g. computer, mobile device, embedded system)and server

Maintaining a computer and peripheral devices must include at least the following:

one computer

two external peripheral devices